Great Customer Service!

Chantal - Québec, Canada |

Outstanding Customer Service From WindPaddle We just bought 3 of theses sails (newer 47″ model with a flatter profile) to use with our iSUPs (while seated on inflatable kayak seats) and my son’s kayak. They are very well made. The outer ring is very sturdy. Just one viewing of the sail folding instructional video on YouTube and I was set. While we won’t be testing them out on the water until springtime, I have tried clipping the sail onto the deck rigging and letting the sail out and turning it. They are going to work beautifully!

Even more importantly, I want to commend WindPaddle for truly outstanding customer service. Nick (head honcho) there went above and beyond by offering to drop-ship our sails to us while we were visiting Vermont from Montreal. And when one of the sails was damaged in transit, he generously offered to replace it even though we no longer had the shipping envelope in order for him to have recourse with USPS. Windpaddle makes great products and stands behind them. Such a pleasure! – Chantal